Very easy, Simply log in to your account.
Once logged in, look for "View Addresses". Click on it and edit your details. Once done, click on the "Save your account details" button.
Very easy! Click on the link below and enter your details! We send out newsletters on a regular basis. You can unsubscribe at any time by simply scrolling to the bottom of the newsletter and click on "unsubscribe" or contact us to do it for you.
You can pay for your purchases using your:
Yes you certainly can!
You can do this by selecting the i-Pay payment method or simply select the EFT method under i-Pay and the banking details will be revealed.
This is a very cost effective means of payment with very little delay as your eft payment goes directly into Dandashop's bank account and thus your order can be processed almost immediately.
Mobicred is a 3rd party credit provider. They allow you to buy from us and pay them back in installments. Please click below for more info.
Our website runs on one of the most widely used e-commerce platforms on the internet, namely Shopify. Shopify includes an SSL certificate that uses industry standard 128 bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.
Dandashop.co.za does not store your credit cards details; this is managed by PayFast and I-Pay.
We have tried to make returning a product as easy as possible.
That depends entirely on where you live.
Delivery to major cities takes 3 - 5 business days however , outlaying areas could be around 3 - 10 business days.
Once the item is collected by the courier, we unfortunately do not have any control over the product. Our team monitors the delivery until it is completed. If we notice any delays, we contact the courier to resolve any issues. We make use of reliable courier companies to ensure your purchase arrives fast and securely.
Some of our products are sent directly from our suppliers to us upon someone ordering from us. This means that we take possession of the product first and then ship it to our valued customer. These products will have a shipping time of 7 - 10 business days and this information will be shown in the relevant product's description. We also ship products directly from the UK for our customers. Please refer to our UK Imports section for more information.
If you have any questions about your delivery, please feel welcome to contact us at any time at info@dandashop.co.za
Simply put: we have to pay to get the item to you.
We constantly strive to keep our product prices as low as possible, meaning we can unfortunately not absorb the delivery cost .
Our shipping fees vary from R99 to R199.00. There are selected large items that have a higher delivery fee and this will be clearly indicated on the specific product's page. Please visit our Shipping page for more info.
SHIPPING FEES:
Dandashop currently has a flat shipping rate of R99 on most orders upto the value of R3395 unless indicated otherwise in the specific product's description.
Orders higher in value than R3395 are shipped at R199.
A few specific products only ship with Fastway couriers @ R199 or via Postnet to Postnet counter @ R99 in which case this will be clearly indicated at the end of the product's description.
No, sadly we do not.
Although we have been working hard to get this feature up and running, no courier company wants to accept the risk of driving around with cash.
Once your order is processed and shipped, we will send you an email with the courier's tracking number and / or the direct tracking link for your parcel.
You can then track the entire delivery from start to finish on the couriers online tracking link.
Be sure to fill in your email address and contact cell number when placing your order.
Email us at info@dandashop.co.za
Alternatively, contact Paul Nipper at 072 30 50 155 during business hours (08:00 - 17:00PM Monday's to Friday)
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