Our Easy Returns Policy
Dandashop wants to make returning a damaged or unwanted product as easy as possible!
All you have to do to return or exchange your product is to call or email us. As easy at that!
"So when am I allowed to return a product I purchased from Dandashop?" I hear you ask.
You may return any product purchased from Dandashop within 7 days of making the purchase. If you are not happy with the product for what ever reason, just return it.! Just a few simple rules to follow for the above to work:
- The product must be unopened and unused and show no signs of visible usage.
- The product must be in it's original condition, packaging and/or wrapping.
- All labels, stickers, booklets or instruction manuals must be present.
The item must be returned within 7 days after purchase.
If you opt for a refund, once we have received and inspected the product and find it to be in a satisfactory condition(as set out above), we will refund you the price of the product.
Shipping cost to courier the product to you and returning a product is non refundable.
Cell phones have a 12 month supplier's warranty. The supplier has the discretion to either repair or replace the damaged item whilst still under warranty.
Our contact details :
Cell: 072 30 50 155